We collect and hold personal information about customers and potential customers, contractors and other people who come into contact with us (you). We may collect personal information from you through your use of our application for mobile devices (Application) and when you use our website (Site). The Site and Application will be collectively referred to herein as the Service.
The kinds of personal information we may collect and hold may include your name, address, phone number, e-mail address, geographic location, debit or credit card details and any other information you provide to us when you use our Service, including but not limited to your health and smoking including when and how much you smoked, the times of day you smoke, your personal mood or other well-being information you input using the Service, any health data that will allow us to better understand your smoking and smoking patterns, demographic information (such as your age, profession or gender), notes, messages and any other information that you permit our Service to collect from you (including information on other devices). We will only collect personal information from you after you have chosen to register onto the Service.
We may also collect and hold anonymous date information such as how you used our Service, how often you use the Service, the pages you visited on our Service or other webpages you have visited, who you interacted with using the Service and details about those interactions and any other information that you permit our Service to collect from you (including information on other devices).
We will generally collect personal information about you directly from the information you input into our Service, by way of forms and other documents or information you submit to us (whether in paper or electronic form), correspondence you provide to us and telephone calls or meetings with you. We will also collect the information you submit to us through using the Service, such as the information and data that you may enter into the Service.
We collect anonymous data through your use of the Service and other webpages via internet data collection.
We will use personal information for the following purposes unless otherwise required or permitted by law:
If we are unable to collect personal information relating to you, we may be unable to provide you with the Service or continue our relationship with you.
We may disclose personal information to the following kinds of entities for the relevant purposes mentioned above:
We may disclose the kinds of personal information listed above to overseas countries. As at the date of this policy the recipients will be located in Australia although the countries in which the recipients are located may change over time.
We hold personal information in electronic form. We have processes in place to protect the personal information we hold from misuse, interference and loss and from unauthorised access, modification or disclosure.
From time to time we may use your personal information to provide you with marketing materials in relation to offers, specials, products and services that we have available. If you would not like to receive direct marketing materials from us, you may notify us directly or you can choose to ‘unsubscribe’ from online marketing communications included on our email marketing communications and Service.
You may obtain access to personal information which we hold about you by contacting us using the contact details set out below. When you request copies of your personal information held by us we will endeavour to provide you with such personal information as soon as reasonably practicable.
We may require you to verify your identity and specify what information you require and you must provide the verification we request for this purpose. There may be occasions when access to personal information we hold about you is denied. Such occasions would include where release of the information would have an unreasonable impact on the privacy of others.
When you cease to use our Service your personal information will remain with us and we will continue to use Anonymous Data you give to us. We will continue to store personal information in particular to draw on the data you provide to us to provide you with an ongoing access to the Service and in the event that you re-subscribe to our Service. If you have any objection to this, please submit this to us via firstname.lastname@example.org.
While we will endeavour to ensure that the personal information collected from you is up to date accurate and complete, we will assume that any personal information provided by you is free from errors and omissions. You may request that we update or vary personal information that we hold about you using the contact details listed below.
If you are of the view we have breached the APPs, the Privacy Act, or any related privacy code in dealing with your personal information, you may make a complaint by writing to us using the contact details below and we will endeavour to respond and provide you with confirmation as to how we propose to deal with the complaint as soon as reasonably practicable.
If you are not satisfied with our response to your complaint, you may make a complaint to the Office of the Australian Information Commissioner by visiting the following website and following the steps: http://www.oaic.gov.au/privacy/privacy-complaints.
You have the option of not identifying yourself or using a pseudonym when dealing with us in relation to privacy matters unless we are required by law or a court/tribunal to deal with individuals who have identified themselves or it is impractical for us to deal with you if you have not identified yourself in the circumstances.
Please direct all complaints and queries in relation to your privacy or this policy to: Privacy Officer, Kick.it Operations Pty Ltd, 60 Halifax St, Adelaide SA, 5000, Phone: +61 413 852 712, e-mail address: email@example.com.